Troubleshooting (SSLoth-Browser)
This page offers troubleshooting advice for commonly encountered issues with the "Installing boot9strap (SSLoth-Browser)" page, which is used on system versions between 11.4.0 and 11.13.0. If you are unable to solve your issue with the advice on this page, please join Nintendo Homebrew on Discord and describe your issue, including what you have already tried.
WARNING
These instructions are only valid for the "Installing boot9strap (SSLoth-Browser)" page. If you are using a New 3DS on version 11.15.0 through 11.17.0, you should follow troubleshooting instructions for Installing boot9strap (super-skaterhax) instead.
SSLoth-Browser
Red/purple/pink and white screen after running Browserhax
This likely indicates that you already have custom firmware. You should check for CFW.
"An error has occurred. Hold down the POWER button to turn off the power..." (black screen with text)
The file arm11code.bin is missing or misplaced. Download the latest release of universal-otherapp, place otherapp.bin on the root of your SD card and rename it to arm11code.bin. Do not add the .bin extension if you do not already see it.
"An error has occurred, forcing the software to close..." (white message box)
There may be an issue with your arm11code.bin file. Download the latest release of universal-otherapp, place otherapp.bin on the root of your SD card and rename it to arm11code.bin. Do not add the .bin extension if you do not already see it.
You can also try resetting your browser save data:
- Launch the browser, then launch the browser settings
- Scroll to the bottom and select "Reset Save Data" (it may also be called "Initialize Save Data" or "Clear All Save Data")
- Try the exploit again
Opening the browserhax QR code or URL crashes
Browser based exploits (such as this one) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.
- Launch the browser, then launch the browser settings
- Scroll to the bottom and select "Reset Save Data" (it may also be called "Initialize Save Data" or "Clear All Save Data")
- Try the exploit again
System Update prompt when opening browser
The SSLoth proxy was incorrectly configured. Re-do the SSLoth section on the page.
Error 032-0420 when opening browser
Follow these steps in order:
- Launch System Settings on your console
- Navigate to
Internet Settings->Connection Settings - Click on your network connection slot and navigate to
Change Settings->Next Page (right arrow)->Proxy Settings - Set "Proxy Settings" to "No"
- Click OK, then click Save
- When prompted, click "Test" to perform the connection test
- The test should succeed
- Click "OK" to continue
- Press "Back" twice, then "Close" to go back to the HOME Menu
- Open the Internet Browser once
- If prompted about a system update, press OK
- This won't actually update the system
- Start again from Section II
Frozen on "Doing agbhax..."
There may be an issue with your arm11code.bin file. Re-download the latest release of universal-otherapp, place it on the root of your SD card, and rename it to arm11code.bin. Do not add the .bin extension if you do not already see it.
"PrepareArm9ForTwl returned error c8804631!"
Join Nintendo Homebrew on Discord for assistance.
Failed to mount the SD card!
Back up your data and reformat your SD card as FAT32 with the recommended tool depending on your operating system (Windows, macOS, Linux). MiniTool Partition Wizard and the HP formatting tool (HPUSBDisk) are known to cause issues with 3DS SD cards.
If this is unsuccessful, try using another SD card.
Issues with SafeB9SInstaller
Before opening SafeB9SInstaller
Failed to open SafeB9SInstaller.bin
The file SafeB9SInstaller.bin is missing or misplaced. Download the latest release of SafeB9SInstaller, extract it, and place SafeB9SInstaller.bin on the root of your SD card. Do not add the .bin extension if you do not already see it.
SigHaxed FIRM was not installed! Check lower screen for more info.
MicroSD Card - init failed
Your SD card is most likely acting weird. Try reformatting your SD card (Windows, macOS, Linux). If this doesn't work, try another SD card.
SigHaxed FIRM - File not found
You are missing boot9strap.firm and boot9strap.firm.sha from the boot9strap folder, or the boot9strap folder is misnamed. Download the latest release of boot9strap, and place boot9strap.firm and boot9strap.firm.sha in the boot9strap folder.
SigHaxed FIRM - invalid FIRM
There is an issue with your boot9strap.firm and boot9strap.firm.sha files. Re-download the latest release of boot9strap, and place boot9strap.firm and boot9strap.firm.sha in the boot9strap folder.
Secret Sector - File not found
You are missing secret_sector.bin from the boot9strap folder, or the boot9strap folder is misnamed. Download secret_sector.bin using a torrent client, and place it in the boot9strap folder.
Something else
Join Nintendo Homebrew on Discord for assistance, and describe the issue that you see.
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